Privacy Policy
Janel electrical · Last updated: 2026
Janel electrical (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our online store.
Information We Collect
When you place an order with Janel electrical, we collect information you provide directly, including your name, phone number, email address (if given), and delivery address. We also collect information about your device and browsing session to improve your experience.
How We Use Your Information
We use your personal information to: process and fulfil your orders; communicate with you about your order status; improve our products and services; send you updates if you have opted in. We do not sell your personal information to third parties.
Payment Information
Payments are processed securely by Paystack. Janel electrical does not store your card details. Paystack's privacy policy governs how your payment data is handled. We only receive confirmation that payment was successful.
Sharing Your Information
We share your information only as necessary to fulfil your order — for example, with our delivery partners. We may also share data with Inqo (our e-commerce platform), who processes it under their own privacy policy. We do not share your information with advertisers.
Cookies
Our storefront uses essential cookies and session storage to maintain your shopping cart. We may use analytics cookies to understand how our store is used. You can disable cookies in your browser settings, though this may affect some features.
Data Retention
We retain your order information for as long as necessary to fulfil the order and comply with our legal obligations. You may request deletion of your personal data by contacting us directly.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date below. Continued use of our store after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy, please contact Janel electrical directly through our Contact page.